To Our Valued Patients:
We hope this letter finds you and your loved ones in good health.
Our community has been through much over the past few months and all of us are looking forwards to resuming our normal routines. While many things have changed, one thing has remained the same: Our commitment to your safety. As some of you are aware, our office has remained open throughout this entire pandemic, though with limited hours and only to treat those with very urgent needs. We personally thank each of you for your confidence in us to keep you safe during this pandemic.
A primary goal of the COVID-19 restrictions placed on dental offices were to curb exposure to doctors, patients and staff by cutting out elective procedures, as well as to preserve the initial limited supply of personal protective equipment (PPE), i.e. N95 Masks, gowns, etc. Now that we have been able to procure a sufficient amount of PPE and have had enough time to implement safety protocols that go above and beyond procedures required by the state, we are pleased to announce that we will increase our capacity to handle “essential procedures” and we will be starting Monday, May 18th.
Infection control has always been a top priority for our practice. Many of the additional infection control procedures (both required and not required by law) we have implemented in our practice as recommendations made by the ADA, CDC, and OSHA. We constantly monitor these agencies so that we are up-to-date on any new guidance that may be issued to ensure maximum patient safety.
A taste of the changes implemented:
- A temperature/fever screening will be performed upon patient arrival.
- It will be recommended that patients complete necessary paperwork at home.
- We require the use of hand sanitizer when patients enter the office. Sanitizing solutions can be found in the reception area and many other locations in the office.
- Our waiting room will no longer offer magazines, complimentary coffee/tea and so forth, since these items are difficult to clean and disinfect.
- Safe distancing of seats has been arranged.
- We will do our best to allow greater time between patients to reduce waiting times as well as to reduce the number of patients in the offices at any one time.
- Companions of patients will be asked to wait in their cars during the patient’s surgical treatment.